Does your company is aiming to have a greater performance of customer service?
Now is the time to go for the Next Level!
Have the benefits of a World Class Customer Service!
CUSTOMER SERVICE Training by Mai Lorenzo
Delivering a high Quality of Service
Business Industry of today is much aware of their responsibility to their customers or clients to give them the best service they want and expected. The value of providing satisfaction is now the commitment of the business entrepreneurs. The more they deliver a high quality of service, the more the customers are inclined and are loyal to them. The growth of the sales and brand ranking recognition and compliment are the reward of the standard productivity.
This training program is designed for organizations willing to uplift their commitment through excellence in providing high quality of service, to assess the existing customer service program of the organization and their behavior towards the situation and to plan for innovation of new customer service techniques to reach the satisfaction guarantee service for the people.
Who shall attend and benefit in the training?
Managers, Sales and Marketing Individuals, Organization Leaders, Receptionist or Front-line employees.
This program will provide participants with the following benefits:
Ø To identify poor and positive customer-service practices;
Ø To examine the organization’s “customer-service climate;
Ø To learn and practice effective customer-service behaviors;
Ø To develop personal and organizational customer-service improvement plans
For Training Inquiries:
Cell nos. 0916-636-0304
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